FA Qs

How do I know if my product has a warranty?

How can I activate my warranty?

How do I go about servicing my product?

Where are the Service Centers?

If my product is within warranty duration, do I need to pay for repairs?

If my product is out of warranty duration, do I need to pay for repairs?

How to know if my product is under warranty?

What Payment Options are Available on Raya?

Can I Return the Items I Bought from Raya?

Can I get Free Delivery on All my Orders?

What Is the Raya Customer Care Line?

How Can I Become a Seller on Raya?

What is the return period for items purchased on Raya?

What conditions are returns accepted?

What circumstances can items be returned, and are there any exceptions to the return policy?

What are the packaging requirements for returning items to Raya, and what precautions should be taken when preparing a return package?

What is the refund process for returns on Raya, and when can you expect to receive a refund?

What happens if your return request is rejected by Raya, and what are the consequences for uncollected items?

How to Initiate a Return?

What is the process for returning an item, and what are the conditions for initiating a return?